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Additional Services



MSDS Bloodhound Service

Click here to request an MSDS Search

You have better things to do than try to locate MSDSs

There are times you do not have, or cannot locate current MSDSs for specific materials. The process of locating one involves either searching the manufacturers web site or contacting the manufacturer via phone, fax, email or letter. The process also requires relentless follow up. This process can be time consuming for you. Fortunately, KHA will do this for you with our Online-MSDS™ / Bloodhound Service.

There is nothing that we do better than locate MSDSs

KHA has been in the MSDS Services business since 1985. In this time we have acquired the experience, resources, management procedures and infrastructure for performing this task.

Responsive

Provide us with a list of MSDSs, (or simply fax or mail the MSDSs you want updates for) and KHA will immediately initiate MSDS retrievals.

Quality

Our initial effort will be to locate MSDSs directly from the Manufacturer’s Web site or by contacting the Manufacturer and requesting electronic versions of the MSDSs. Electronic versions have never been scanned, printed or faxed and thus the quality is the best available. In any case, we will deliver the best quality possible.

Resources

Our professional staff is experienced in locating MSDSs from a variety of sources other than the manufacturer. We have several secondary sources that we can go to if a manufacturer is not available. It is our experience that many manufacturers are no longer around, and locating updated MSDSs from 1985 may require secondary sources or researching as to whether another company is now carrying the product.

PDF

We may find MSDSs either in PDF, HTML, MS Word or a variety of other formats. KHA delivers a consistent product. That is we will deliver all MSDSs in the same format (electronic PDF) unless you specify otherwise.


MSDS Warehouse

There is an easy way to find your MSDSs

This service provides you with the ability to search on our large MSDS database through an internet browser. Instead of searching the Internet for Manufacturers' MSDS, we provide a single source to search for MSDSs from many manufacturers at a time.

MSDS FaxBack

Automated Phone Attendant

Online-MSDS™ / FaxBack features an automated MSDS Retrieval System that can receive multiple calls at one time, processing 24 hours a day, 7 days a week without human intervention.

Phone Spell Technology

Callers can request MSDSs by spelling parts of the product name, Inventory ID, MSDS ID, etc. Online-MSDS™ / FaxBack searches the database and faxes back the results. If more than 3 MSDSs are found, a list is faxed back to help the caller on a subsequent call. If there are 3 or less results, MSDSs will be faxed immediately.

Voice Requests

Callers can have the option to leave a voice request that is processed by an MSDS Administrator. The administrator simply locates the MSDSs and attaches them electronically to the fax job. The FaxBack Server faxes them back to the caller.

MSDSs automatically faxed to user 24/7

Online-MSDS™ / FaxBack never takes a break. The service runs 24 hours a day, 7 days a week.

Customizable

Online-MSDS™ / FaxBack is customizable. Telephony software ‘Telecommute’ provides the basis for the processing logic of Online-MSDS™ / FaxBack. This is a user-friendly, programmable, automated phone attendant that can be used to easily modify the FaxBack logic as well as develop other Fax On Demand applications.

Multiple Input Lines

Online-MSDS™ features multiple lines for processing incoming calls. You might consider a couple of incoming lines for non-emergency and a separate line for emergencies.

Multiple Output Lines

An incoming emergency line may be designated exclusive use to an emergency outgoing line, leaving other output lines for non-emergency service.